Last Updated: August 2026
At Plastific Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you visit www.plastific.co.uk, create an account, place an order, or otherwise interact with our website.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full Name
- Billing Address
- Delivery Address
- Email Address
- Telephone Number
- Order Details
- Account Login Information
- Product Reviews and Ratings
- Customer Support Communications
We may also automatically collect certain technical information when you visit our website, including:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Website Usage Data
- Date and Time of Visits
- Pages Viewed
- Referral URLs
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfil your orders.
- To deliver products to your chosen address.
- To process payments securely.
- To provide customer support.
- To communicate order confirmations, dispatch notifications, and delivery updates.
- To improve our website, products, and services.
- To personalise your shopping experience.
- To detect and prevent fraud or unauthorised transactions.
- To comply with legal and regulatory obligations.
- To send promotional offers and newsletters where you have chosen to receive them.
You may opt out of marketing communications at any time.
3. Legal Basis for Processing
We process your personal information where it is necessary for:
- Performing a contract with you.
- Complying with legal obligations.
- Protecting our legitimate business interests.
- Preventing fraud and ensuring website security.
- Your consent, where required.
4. Payment Security
Payments made through our website are processed securely by trusted third-party payment providers.
We do not store your debit or credit card details on our servers. Payment information is handled in accordance with the security standards of the respective payment provider.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Remember your shopping basket.
- Save your preferences.
- Improve website performance.
- Analyse visitor behaviour.
- Enhance website security.
- Measure the effectiveness of marketing campaigns.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
6. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
- Payment service providers
- Courier and delivery companies
- Website hosting providers
- IT and technical support providers
- Professional advisers
- Government authorities where required by law
- Fraud prevention agencies
All third parties are required to protect your personal information and use it only for authorised purposes.
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal information from:
- Unauthorised access
- Loss or theft
- Misuse
- Alteration
- Unauthorised disclosure
These measures include encrypted connections (SSL), secure servers, restricted access, and regular security monitoring.
While we take reasonable precautions, no method of electronic transmission or internet storage is completely secure.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Process your orders.
- Provide customer support.
- Meet legal, accounting, and tax obligations.
- Resolve disputes.
- Prevent fraud.
- Enforce our legal agreements.
When personal data is no longer required, it will be securely deleted or anonymised.
9. Your Privacy Rights
Under applicable UK data protection laws, you have the right to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your personal data where applicable.
- Restrict the processing of your information.
- Object to certain processing activities.
- Request a copy of your personal data.
- Withdraw your consent where processing is based on consent.
Requests relating to your personal information can be made by contacting us using the details provided below.
10. Marketing Communications
If you have subscribed to receive marketing communications, we may send you:
- Product updates
- Promotional offers
- Seasonal discounts
- New product launches
- Company news
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our website is intended for individuals aged 16 years and over.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.
13. International Data Transfers
Where personal information is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection legislation.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or our services.
Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Plastific Limited
Registered Office:
128 City Road
London
EC1V 2NX
United Kingdom
Company Registration Number: 17094916
Email: Info@Plastific.co.uk
UK GDPR Statement
Plastific Limited is committed to handling personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We continuously review our privacy practices to ensure that your personal data is processed lawfully, fairly, securely, and transparently.