RETURNS & REFUNDS
We want you to shop with confidence at Plastific. If you are not completely satisfied with your purchase, we offer a straightforward returns and refunds process.
Return Eligibility:
Items may be returned within 30 days of delivery. Products must be unused, in their original condition, and returned with all original packaging.
Non-Returnable Items:
For hygiene and safety reasons, certain products may not be eligible for return unless faulty or damaged upon arrival.
Refund Process:
Once your returned item has been received and inspected, we will notify you of the outcome. Approved refunds will be processed back to the original payment method.
Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We will arrange a replacement or refund where appropriate.
Return Shipping:
Customers may be responsible for return shipping costs unless the item is faulty, damaged, or supplied incorrectly.
Our team is committed to making the returns process as simple and hassle-free as possible.