Last Updated: August 2026
Welcome to Plastific Limited. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to comply with these Terms. If you do not agree with these Terms & Conditions, please do not use this website.
1. Company Information
This website is owned and operated by Plastific Limited.
Company Name: Plastific Limited
Company Registration Number: 17094916
Registered Office Address:
128 City Road
London
EC1V 2NX
United Kingdom
Email: Info@Plastific.co.uk
Website: www.plastific.co.uk
Plastific Limited is registered in England and Wales and operates as an online retailer supplying household, kitchen, storage, garden, and lifestyle products throughout the United Kingdom.
2. Acceptance of These Terms
By accessing this website, creating an account, or placing an order, you confirm that:
- You are at least 18 years old or are using the website under the supervision of a parent or guardian.
- You have the legal capacity to enter into binding contracts.
- You agree to comply with these Terms & Conditions.
- All information you provide is accurate and complete.
3. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time without prior notice.
Updated versions will become effective immediately upon publication on this website.
Your continued use of the website constitutes acceptance of any revised Terms.
4. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Attempt to gain unauthorised access to our systems.
- Upload malicious software or viruses.
- Interfere with the website’s operation.
- Use automated software to extract website data.
- Copy or reproduce website content without permission.
Any misuse may result in legal action and restriction of website access.
5. Customer Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
You agree to:
- Keep your password secure.
- Notify us immediately of any unauthorised account activity.
- Ensure all account information remains accurate.
We reserve the right to suspend or terminate accounts where fraudulent or abusive activity is suspected.
6. Product Information
We make every effort to ensure that product descriptions, specifications, dimensions, colours and images are accurate.
However:
- Colours may vary depending on your monitor or mobile device.
- Measurements are approximate unless specifically stated.
- Packaging may occasionally differ from product images due to manufacturer updates.
Product images are provided for illustration purposes only.
7. Product Availability
All products are subject to stock availability.
We reserve the right to:
- Limit quantities purchased.
- Withdraw products without notice.
- Cancel orders where stock becomes unavailable.
Where payment has already been received, a full refund will be issued.
8. Pricing
All prices displayed on our website are shown in Pound Sterling (£).
Prices may change without notice.
Despite our best efforts, pricing errors may occasionally occur.
If an incorrect price is displayed, we reserve the right to cancel the order before dispatch and issue a full refund.
9. Orders
Placing an order does not guarantee acceptance.
After placing an order:
- You will receive an order acknowledgement email.
- Orders are accepted only once dispatched.
- We reserve the right to reject orders due to pricing errors, suspected fraud, stock shortages, or payment issues.
10. Payment
Payment must be successfully authorised before goods are dispatched.
We use secure third-party payment providers.
We do not store customers’ payment card information.
11. Delivery
Delivery times displayed on our website are estimates only.
Delays may occur due to:
- Courier delays
- Severe weather
- Public holidays
- Industrial action
- High seasonal demand
Risk of loss transfers to the customer once goods have been delivered to the delivery address.
12. Returns & Refunds
Customers may return eligible products within the applicable return period.
Returned goods must:
- Be unused.
- Be in original packaging.
- Include all accessories.
- Be suitable for resale.
Refunds will be processed after inspection of returned items.
Shipping costs may not be refundable unless required by law.
13. Damaged or Incorrect Orders
If your order arrives damaged, defective or incorrect, please contact us within 48 hours of delivery.
Please include:
- Order number
- Description of the issue
- Clear photographs
We will investigate promptly and arrange a replacement, repair or refund where appropriate.
14. Promotions & Discount Codes
Discount codes:
- Cannot normally be combined.
- Have no cash value.
- May expire without notice.
- May exclude selected products.
We reserve the right to withdraw promotional offers at any time.
15. Intellectual Property
All website content including:
- Logos
- Product photographs
- Graphics
- Product descriptions
- Icons
- Videos
- Website design
- Text
is owned by Plastific Limited or licensed to us.
No material may be copied, reproduced, distributed or commercially exploited without our prior written permission.
16. Limitation of Liability
To the fullest extent permitted by law, Plastific Limited shall not be liable for:
- Indirect losses
- Consequential damages
- Loss of profits
- Business interruption
- Loss of data
Nothing within these Terms excludes liability that cannot legally be excluded under UK law.
17. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
By using this website, you consent to such processing.
18. Cookies
Our website uses cookies to:
- Improve website functionality.
- Analyse website traffic.
- Remember customer preferences.
- Enhance shopping experience.
By continuing to use this website, you consent to our use of cookies in accordance with our Cookie Policy.
19. Force Majeure
We shall not be liable for delays or failure to perform obligations where such failure results from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fire
- Pandemic
- Government restrictions
- Transport disruption
- Industrial disputes
- Internet failures
20. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.